Our snuffle mats and toys are made from Recycled PET that is created using recycled water bottles collected from the ocean. This ensures durability while also contributing to environmental sustainability.

Most snuffle mats and toys are machine washable. Use a gentle cycle and air dry.

Our products are designed for a variety of small animals, including hamsters, rabbits, guinea pigs, gerbils, and ferrets. We offer cages, water bottles, potties, feeders, running wheels, hides, bedding, and toilets specifically tailored to the needs of these pets.

For more information on carrying Jacobs Pet Brands products in your store, please click on the Wholesale Inquiry link in the footer to send us an inquiry. One of our team members will be happy to assist you after your submission.

Check our Store Locator to find a store near you.

Orders are typically processed and shipped within 1-2 business days. You'll receive a confirmation email with tracking information once your order has been dispatched.

Contact customerservice@jacobspet.com with your order number and new shipping address, and we'll assist you before shipping your order. Once an order is shipped, we have no way to change it.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Please visit the returns policy for more information.